NyayaChat Begins
Objective: State the main goals of the project or the purpose of the achievement.
What do you want to achieve? My main goal with this project is to provide a fast and accessible tool that provides counsel and assists in initiating legal proceedings in domestic violence disputes.
What is the outcome of an interaction with the chatbot? What does the person leave with? First of all, it is important to understand what role the chatbot must play. We think that most users will use this product with either one of two intentions: emotional guidance and support and/or technical and legal steps. For the former, the LLM we use is prepped to provide self-help techniques and our database also has hooks on how to properly identify domestic violence and abuse. For the latter, our database and LLM we use have information of how to initiate court proceedings, steps to file relevant orders/notices/documents, Our database also has relevant case law and can cite legal precedence.
Ideation
Action Items – What is required to make this a complete, fulfilled personal project?
Improve the service as is — utilizing feedback from experts/people who assist domestic violence survivors/your immediate community
Think about the distribution method — we mentioned an IG account, but where exactly would we be able to spread the information about this service? what communities are at our disposal?
STAGES OF THE PROJECT- Inception, initial testing, final revisions/modifications, final deployment, building upon user feedback.
Title of the stage
Brief description
What outcome or product?
INCEPTION
Creation of the chatbot & database (completed)
Outcome is the functional chatbot
Project Methodology
INITIAL TESTING
Roll out the primitive product to get feedback from experts in domestic violence and also people from the IT field (feedback on the UI), send it out to shelters, advocate offices, and other places as a ‘beta’ testing. 2 types of feedback: project as a whole (functioning of chatbot, relevancy of answers, etc.) and logistical feedback (based on UI, and technical aspects).
Outcome is the feedback and improvement of the original chatbot.
FINAL REVISIONS/MODIFICATIONs & ROLL OUT
Make changes before deploying. Ensure that everything is functioning and that the server is stable.
Outcome is a fully functional chatbot with stable servers.
USER FEEDBACK
Include email for user queries and to offer feedback. Allow a quick survey following chatbot conversation.
Challenges: Implementing feedback following bet testing, making our product and getting people to use it, maintaining servers for longer period of time
Duration: have final product by the end of the year.
Testing & Feedback
Research and Planning: Describe the research conducted and the planning phase.
Strengths and opportunities in your favor to achieve your objectives: access to expertise (AI from sister, Computer Engineering from father), innovative project, solid planning skills, some people who are Arya’s network in India.
Disadvantages and threats to your project: domain license, long distance project (time difference)
Costs: cost of maintaining a domain
Social Media Element
Informative regarding the topic, but ultimately promotes the use of the chatbot.
Examples: immediate steps to take after domestic violence incident, long term self-care strategies, data and statistical element
Infographic-type posts, utilizing some AI elements to create post templates.
Engagement strategies for IG:
Consistent posting (for example: once a week, once every two weeks at most)
Reels and videos
Smart use of hashtags (look for examples of content that covers this)
Engagement with your IG community (IG groups, live sessions, answering comments)
Using IG Stories is very important